Why should you choose PARKERTECHGROUP for your computer needs such as networking, equipment purchases, and ongoing support? Here's a few reasons for you to ponder...
1) Reliabilty. PTG is a very reliable (although not perfect) company. We strive for a high customer satisfaction rating and we listen to our clients. We know many companies have had a bad experience with a technology provider and we believe we can do much better than our competition. Give us a try! Find out why we have an extremely high client retention rate and why a majority of our new business comes from existing client referrals.
2) Local. Although we are headquartered in Dunn, NC, we define local as any one within a one hour drive. So that includes Fayetteville, Raleigh, Garner, Clayton, Smithfield, Sanford, Clinton, Benson, Erwin, Cary, Lillington, Angier, and more. We currently support companies located outside our one hour area with multiple locations in multiple states. Of course, remote support can be done for anyone, anywhere. Our technical staff often begins or ends the day from home, which expands our service area significantly.
3) Support. In the words of one of our clients, "PARKERTECHGROUP treats our problems as if they were their own". That is true because our client's issues are our issues and the main reason we are in business. Computer support is not simply fixing a problem for a fee - in our view it is working with the customer to address the critical need as well as identifying the reasons why the problem occured and what can be done to prevent the problem from reoccuring. We also try to see if there are opportunities with our clients to apply technical resources so that the client can grow and/or reduce costs. We actively seek partnerships with our client so that both PARKERTECHGROUP and our client benefit.
4) Ethical. We are known as one of the most honest, ethical, and professional computer companies around. We welcome your questions about what we do and how we do it. Our staff is hand-picked for its integrity and trust-worthiness. We want to earn your trust because we know that trust relationships are long relationships!
5) Quality. We do not do sloppy work. In the event that you, the client, are dissatisfied, you are encouraged to talk to the president of the company and we will get things right. We do not charge over and over again for something that should have been fixed the first time. We do not use sub-standard equipment. We want your trust so we will do it the best we can.
Reliability. Quality Support and Products. Honest, friendly, and concerned staff. These are our tickets to our success and yours. Let PARKERTECHGROUP be your computer technology partner!